Reference

Legal Conditions for Your Fuji9win Account

Using Fuji9win means you agree to these terms, which set out your rights, our responsibilities, and the conditions that apply to your account and wallet activity.

Jurisdiction-dependent accessAccount holder responsibilitiesbKash, Nagad, Rocket wallet termsLive casino and slots
Fuji9win Legal Conditions for Your Fuji9win Account
HOW WE HANDLE YOUR DATA

Account Security, Data, and Your Rights

Data Retention We hold your account data only as long as needed for legal and operational purposes. You can request a summary of what we store by contacting support with your registered wallet details.
Cookie Use We use cookies to keep your session active across devices — so moving from your phone to a browser does not log you out mid-session. You can manage cookie preferences in your account settings.
Account Security Your account is protected by OTP verification on login. If you notice any unrecognised activity, contact support immediately and we will place a temporary hold while we investigate.
Requesting Changes To update your registered details — including your linked bKash, Nagad, or Rocket number — submit a request through support. Changes require identity verification before taking effect.
LEGAL CONTACT PATHS

How to Reach Us on Legal or Account Queries

Live Chat Reach our Bangladesh support team directly through the live chat on your account page for questions about terms, account holds, or wallet disputes.
Email Support Send a detailed account query to our support address. Include your registered bKash, Nagad, or Rocket number so we can locate your account quickly.
Account Help Centre Our help centre carries answers to common legal and account questions, including how to request data access or raise a terms-related concern.

Common Questions About Our Legal Terms

Account access depends on your local law and the regions we currently support. You are responsible for confirming that using the platform is permitted where you are located before registering.

Unverified deposits are held pending review. Our team will contact you via your registered account to request confirmation. Resolution time depends on how quickly you respond.

No. Your account and wallet are personal and non-transferable. Sharing access or attempting to transfer funds to another person's account may result in suspension under our terms.

Contact support with your registered wallet number — bKash, Nagad, or Rocket — and request a data summary. We will respond within the period set out in our data handling policy.

Raise a dispute with our support team as soon as you notice it. Include the date, amount, and payment method used. Disputes submitted promptly are easier to investigate and resolve.

We post notice of any material changes to your account dashboard. Continuing to use the platform after that notice counts as acceptance of the updated terms.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.